Support Solutions

Smart Éire – Support Solutions

At Smart Éire – Support Solutions, we provide highly trained Care Wardens for supported accommodations, including bail hostels and homeless shelters. Our team is certified to Security Industry Authority (SIA) standards and trained in specialised areas to ensure the safety, well-being, and dignity of residents.

Collaborative Support Approach

We work closely with on-site support workers to provide seamless after-hours coverage, ensuring urgent needs are addressed promptly and efficiently. Our experienced team understands who to contact in critical situations and follows established protocols, ensuring residents receive the support they need at all times.

Our Expertise Includes:

Mental Health First Aid – Offering immediate assistance during mental health crises.

Adult Safeguarding and Prevention – Implementing proactive measures to protect vulnerable individuals.

Advanced First Aid Training – Including knife trauma response, opioid overdose management, and Narcan administration.

Substance Misuse Awareness – Supporting individuals struggling with addiction through informed care.

Domestic Violence Awareness – Recognizing and responding sensitively to signs of ab

Key Services We Provide:

Front-of-House Support: Welcoming contractors, third-party care providers, and partner agencies.

Tenant Assistance: Offering signposted support for residents in crisis and assisting with out-of-hours maintenance issues.

Safeguarding Communication: Promptly reporting safeguarding concerns to relevant support teams for immediate action.

Fire Safety Checks: Conducting regular fire walks to maintain a safe living environment.

Detailed Activity Logs: Maintaining day and night logs to track support activities, ensuring transparency and continuous service improvement.

Temporary Support Staffing Solutions

Our dedicated support staff are available for temporary assignments, covering roles due to sickness, maternity leave, or increased service needs. Our team is fully qualified with certifications in:

Tenant Support Needs in Supported Housing

Safeguarding and Prevention

Mental Health First Aid

Standard and Advanced First Aid

Enhanced DBS Clearance

By partnering with Smart Éire – Support Solutions, housing associations, bail hostels, and homeless shelters benefit from a professional, compassionate team dedicated to creating safe, supportive environments while maintaining the highest industry standards.

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Smart Éire – Support Solutions

We offer care wardens to supported accommodations, our staff are trained to the security industry authorities’ standards as well as in a multitude of subjects to support our client’s facilities.
They have in-depth understanding and knowledge in the following subjects, mental health first aid, adult safeguarding and prevention, extended first aid including knife trauma awareness, opioid overdose and Narcan administration program, substance misuse, and understanding domestic violence.

We provide front-of-house greetings for contractors, third-party care staff and other agencies in our sector. Our wardens provide signposted support for vulnerable people when they are in crisis. We have a good working relationship with tenants and help them with any out-of-hours for maintenance calls. We make sure any safeguarding concerns are passed directly to support workers. We perform fire walks to support peace of mind in the buildings.
We create day and night logs these monitor logs make sure you are been looked after.

Temporary Support Workers
Our dedicated team of staff can step in to work alongside your existing team to cover the likes of sickness and maternity cover. They trained to support with the following qualifications understanding tenant support needs in supported housing, safeguarding and prevention, mental health first aid, first aid, and DBS check.

Community support
Smart Eire supports many incredible charities and here are some that are particularly close to our hearts. Smart Eire is committed to making a difference in communities throughout the UK. With this in mind, we are continually looking to build new community projects. These projects include working with young people at risk of not being in education, and people that are currently unemployed or employed that are needing to upskill themselves to change careers and build a brighter future.

A community project, we are supporting Big Joes Boxing Academy

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I sleep soundly at night knowing that Smart Eire Groups dedicated team is keeping a watchful eye on my property. Their 24/7 monitoring services have proven to be invaluable in ensuring the safety of my home and family. Their prompt response to any security alerts is truly commendable, and their professionalism sets them apart from the rest. Thank you, Smart Eire Group, for providing such a sense of security and peace of mind.

Craig & Dan – Security Management- Advanced Supply Chain

Smart Eire Group has been an exceptional partner in providing Security Guards for our operations at Advanced Supply Chain. Their highly trained and professional guards have been instrumental in maintaining the safety and integrity of our facilities and shipments. Their presence not only deters potential threats but also ensures swift response to any security concerns that arise. The guards are punctual, vigilant, and well-versed in the specific needs of supply chain security, giving us confidence that our assets are in safe hands. We are extremely satisfied with their services and would highly recommend Smart Eire Group to any company seeking dependable supply chain security solutions.